Position: Head of IT
Job Description:
As the Head of IT, you will be responsible for overseeing all aspects of the Information Technology department within the organization. You will lead a team of IT professionals and work closely with other departments to ensure the efficient and effective use of technology to support the company's goals and objectives.
Responsibilities:
- Strategic Planning: Develop and implement the IT strategy aligned with the organization's overall business objectives. Identify opportunities for leveraging technology to enhance operational efficiency, productivity, and customer satisfaction.
- Team Management: Lead and manage a team of IT professionals, including hiring, training, mentoring, and performance management. Foster a collaborative and high-performing work environment that encourages innovation and continuous improvement.
- Budgeting and Resource Allocation: Develop and manage the IT department budget, ensuring the optimal allocation of resources to meet project and operational requirements. Monitor and control expenses to ensure cost-effectiveness and return on investment.
- Infrastructure and Systems Management: Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including networks, servers, databases, and software applications. Ensure the availability, security, and reliability of IT systems and services.
- IT Governance and Compliance: Establish and enforce IT policies, procedures, and standards to ensure compliance with relevant regulations, industry best practices, and security protocols. Monitor and mitigate IT risks and vulnerabilities.
- Vendor Management: Evaluate, select, and manage relationships with external vendors, suppliers, and service providers. Negotiate contracts, monitor service levels, and ensure the delivery of quality products and services.
- IT Project Management: Plan, execute, and monitor IT projects, ensuring they are delivered on time, within budget, and according to specifications. Provide regular status updates and reports to senior management.
- User Support and Training: Oversee the IT help desk function, ensuring timely and effective resolution of user issues and inquiries. Develop and deliver training programs to enhance employees' IT skills and knowledge.
- Technology Evaluation and Adoption: Stay current with industry trends and emerging technologies. Evaluate new technologies and make recommendations for their adoption based on their potential to improve business operations and outcomes.
Qualifications:
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- Proven experience in a senior IT leadership role, preferably as a Head of IT or IT Director.
- Strong knowledge of IT infrastructure, systems, and software applications.
- Demonstrated experience in strategic planning, budgeting, and resource management.
- Excellent leadership, communication, and interpersonal skills.
- Sound understanding of IT governance, compliance, and security frameworks.
- Project management experience and familiarity with project management methodologies.
- Ability to translate business requirements into technical solutions.
- Familiarity with emerging technologies, such as cloud computing, artificial intelligence, and cybersecurity.