Leading Organization looking for dynamic individuals to as Cloud Solution Engineer

Designation:Cloud Solution Engineer

Location:Colombo

Key Responsibilities

• Manage and monitor all installed Microsoft systems and infrastructure for customers.
• Install, configure, test, and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Maintain in security, backup, and redundancy strategies.
• Design and implement system security and data assurance.
• Participate in the design of Microsoft Infrastructure Solutions.
• Take ownership of the Services, Incidents and Problems assigned to Infrastructure Services
• Ensure security and conf identicality are maintained at all times.
• Take ownership of issues through to resolution.
• Mobile Device Management and security enhancements of remote devices & systems.
• Provide timely and professional communication to all levels of the business.
• Fully versed in Microsoft Services Infrastructure Services (Active Directory, Exchange Server, Microsoft365, AZURE, System Center products,& Virtualization Platforms)
• Implementation, support and maintenance of corresponding products.
• Provide 24/7 Level 2 and 3 Infrastructure Support Services to the business to agreed service levels.
• Accountable for the delivery of the SLA (Service Level Agreement) and Project Objectives within the Infrastructure and cloud related areas.

Key Requirements

• Bachelor's degree in Computer Science, or equivalent experience. Engineering or related discipline highly recommended.
• 2-3 years of experience in IT Infrastructure Implementation, Administration Management & Support.
• Good interpersonal, written, and verbal communication skills.
• 1-2 years of Systems Engineer) of experience in Microsoft 365, Azure and security related service IT Infrastructure administration and management.
• MCSE I MCSA is mandatory for On-Premises Infrastructure Solutions.
• Microsoft 365/ Azure related certifications are Mandatory for Cloud Solutions.
• ITIL will be an added advantage.