Leading IT organization looking for dynamic individuals to join as an Application Support Consultant.

Designation:Application Support Consultant

Location: Colombo

Requirements:

• Overall 5+ years of experience in ASM.
• Bachelor's degree in Computer Science, Engineering or equivalent professional experience

Key technical skills:

• UNIX, LINUX, web technology experience, UI/middleware integration, Java/J2EE, Postgres and Oracle/Sql database
• In depth functional knowledge of the API(s) and services supported

Responsibilities

• Responsible for the day-to-day maintenance of the Integration Layer consisting of Mule APIs and Java Services in operation.
• Identifying and troubleshooting API and services issues and issue resolution or escalation.
• Root cause analysis, customer relationship management in partnership with Infrastructure Service Support team members.
• Ensure all production changes are made in accordance with life-cycle methodology and risk guidelines.
• Responsible for coaching and mentoring less experienced team members.
• Responsible for establishing a Production RunBook for the Mule APIs and Java Services, supporting components, and infrastructure