Leading IT organization looking for dynamic individuals to join as Senior Systems Engineer.

Designation: Senior Systems Engineer

Location: Colombo

Key Duties & Responsibilities

• Manage and monitor all installed Microsoft systems and infrastructure for customers.
• Install, configure, test, and maintain operating systems, application software and systems management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Maintain security, backup, and redundancy strategies.
• Design and implement system security and data assurance.
• Participate in the design of Microsoft Infrastructure Solutions.
• Take ownership of the Services, Incidents and Problems assigned to Infrastructure Services.
• Ensure security and confidentiality are always maintained.
• Take ownership of issues through to resolution.
• Mobile Device Management and security enhancements of remote devices and systems.
• Provide timely and professional communication to all levels of the business.
• Fully versed in Microsoft Services Infrastructure Services (Active Directory, Exchange
• Server, Microsoft 365, Azure, System Centre products & Virtualization platforms)
• Implementation, support, and maintenance of corresponding products.
• Provide 24/7 Level 2 and 3 Infrastructure Support Services to the business to agreed service levels.
• Accountable for the delivery of the SLA (Service Level Agreement) and Project Objectives within the Infrastructure and cloud related solution areas

Key Requirements

• Bachelor’s degree in Computer Science, or equivalent experience. Engineering or related discipline highly recommended.
• 2-3 years of experience in IT Infrastructure Implementation, Administration, Management & Support.
• Good interpersonal, written, and verbal communication skills.
• 1-2 years’ (Systems Engineer) and 2-3 years’ (Senior Systems Engineer) of experience in Microsoft 365, Azure related services, IT Infrastructure administration and management.
• MCSE / MCSA is Mandatory for On-Premises Infrastructure Solutions.
• Microsoft 365 / Azure Related Certifications are Mandatory for Cloud Solutions. ITIL will be an added advantage