Key Responsibilities

Functions as an individual contributor leading a product implementation team to deliver Success Factors product.

Gathers and analyzes the clients’ business requirements and objectives.

Creates and delivers high-quality demonstrations and presentations.

Develops system configurations to conform to client specifications and best practices.

Adheres to software implementation standards and best practices.

Troubleshoots and provides resolution of system issues or defects, as assigned.

Completes internal tasks as assigned.

Assists with preparation of training materials to include teaching clients how to utilize the system.

Completes demonstration setups.

Coaches junior consultants on projects.

Prepares status updates, tracking time, and expenses to ensure timely system implementation.

Completes continuing education activities to attain and maintain professional certifications.

Key Requirements

1 year of Associate Consultant experience with detailed knowledge of business processes, technical documentation, and systems implementation.

Prior experience in a functional or technical consulting role.

Bachelor's Degree in Business, Human Resources, Computer Science, Information Systems, Education or equivalent experience in a related relevant field.

Professional SuccessFactors module certifications (ex. RCM, RMK, LMS, EC, WFA, etc.)

Prior experience or knowledge of Human Resources and/or payroll.

Knowledge, Skills, and Abilities (KSAs)

Advanced understanding of HR functions and business processes.

Advanced knowledge of SuccessFactors product.

Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations

Ability to work collaboratively as part of a project team, deploying the features and functions of SuccessFactors products as outlined in the Statement of Work.

Ability to create and deliver presentations.

Ability to manage time and multiple projects with a high degree of attention to detail.

Knowledge, Skills, and Abilities (Continued)

Work Environment and Special Consideration

Works in a professional office and/or remote office environment.

Routinely uses standard office equipment such as laptops, monitors, phones, and headsets.