Key Responsibilities

• Manage retail staff, including cashiers and people working on the floor

• Train and develop employees

• Work towards achieving sales targets by communicating targets bi-hourly to department staff

• Maintain a high level of discipline

• Assist the Store manager to evaluate the job performance of shop assistants

• Ensure merchandise is clean and ready to be displayed

• Maintain inventory and ensure items are in stock as per the responsibilities

• Ensure promotions are accurate and merchandised as per the company's standards

• Ensure standards for quality, customer service, and health and safety are met

• Ensure that the staff attendance is of a high standard

• Focus on the team's ability and knowledge on UP SELLING, CROSS SELLING and effectively increasing basket value

• Maintain store's cleanliness

• Support the manager with relevant report generation

• Organize and communicate staff work schedules/rosters

• Manage day to day deliveries and replenishments

Key Requirements

• Minimum 2 - 3 years of experience in a similar role.

• A Diploma in a relevant field will give the opportunity for the candidate to develop his/her career