Key Responsibilities

• Performingsystem analysisonsoftware programs, applications, and web services.
• Determiningsystem efficiency and runctionality by liaisingwith internoldepartments and end-users.
• Reporting to Management and obtaining approvalfor system development projects.
• Efficiently integrating new systems, programs, and applications with businessoperatrons and services.
• Analyzing and improving the performance ofweb-based
• customer portals and support services.
• Ensuring end-user proficiency with new systems., programs, and app 11cab0ns across departments.
• Mon toringproduct l!Censes and ensuring compl ance with IT industry regulatJons.
• Ensunng that computer hardwareremainscompatible with system enhancements and updates..
• Promotmg system effkiency and security by integrating
• performance metrics and encryption.
• lmptementing new advancements in the field of system and enterprise architecture

Key Requirements

• A bachelors dogree in computer science or information
• Technology, and anaccredited qualification in management consultancy, or similar.
• Ability to facihtato internal end user proficiency.
• Ability to design and maintain efficient customer portal support and feedback channels.
• Ensuring optimal system funcionalily via integrated diagnostics.