Company Description

At Right-Hand, our mission is to make humans more defensible against cyber threats. With roughly 82% of breaches caused by human error, we are building the next-generation Human Risk Management platform that changes employee behaviors and quantifies and reduces human risk to reduce burdensome security alerts for security teams. The daily fulfillment of this mission would not be possible without the cornerstone of Right-Hand’s business - its people. We firmly believe that if we take care of our employees, they will take care of our customers, and the rest will work itself out. The founding team at Right-Hand has created a culture that evangelises six core values:

Resilience: We solve problems and overcome challenges to the best of our ability, regardless of how daunting they may appear.

Empathy: We listen to and understand the perspective of others, including our peers, customers, partners and investors.

Passion: We care deeply about our work, our customers, each other and this company.

Accountability: We trust each other to get our job done at a high level.

Transparency: We act and communicate openly, honestly, and effectively to drive toward positive outcomes.

Authenticity: We understand who we are and will surround ourselves with a diverse group of people who complement our skillset and share our values.

If you want to join this mission-driven team and believe you fit the profile below, let’s talk!

The Job:

We are looking for a DevOps engineer, who has a great passion & understanding of cloud-native technologies. In this role, you will be responsible for developing and managing Amazon Web Services (AWS) infrastructure capable of handling millions of users. To be successful, one must effectively communicate with our engineering teams to orchestrate the creation of solutions that can scale.

You will be a part of the Infrastructure team within the Platform Team of Right-Hand, who are responsible for building and maintaining the infrastructure engineering platforms used by Right-hand’s products.

Our stack is AWS, Kubernetes, Docker, Micro Services, Web Services, Machine Learning and Queueing Services, Ruby, Rails, React, Python, and Golang.

Responsibilities

• Drive and improve Site Reliability Engineering (SRE) principles to build highly scalable, resilient infrastructure to support millions of customers.
• Improve the current cloud-native infrastructure in collaboration with the Head of Platform & Architecture to improve the performance and reliability of Right-Hand products.
• Introduce standard, automated, and repeatable processes to improve operational efficiencies, applications uptime, and reduce the total cost of ownership.
• Help identify, develop and coach top DevOps and SRE engineering talent.
• Define the technology strategy to deliver on our business objectives, in collaboration with the business stakeholders in the company.
• Maintains technology trends radar to support the technology strategy shaping.
• Drive and implement automation, observability to ensure a resilient, self-healing infrastructure.
• Implement Everything-as-Code including infrastructure testing, security, and compliance to increase the quality and to deploy faster into production.
• Curate reliable Continuous Integration/Continuous Deployment (CI/CD) pipelines to allow our developers to build and deploy features efficiently.
• Transform the existing infrastructure into a self-service platform for developers and data engineers to reduce manual interactions between teams.
• Identify and proactively address challenges on the infrastructure platform and continuously apply DevOps best practices.
• Help increase system performance with a focus on high availability and scalability.
• Propose, scope, design, and implement various infrastructure architectures.

Requirements

• 4+ years of experience building scalable cloud-native infrastructure to support millions of customers.
• Built follow-the-sun model to operationalise 24X7 on-call.
• Experience working with the following software architectures, techniques, and technologies - Microservice architecture, Docker containerisation, and clustering (Kubernetes/ECS), Jenkins, TravisCI, CircleCI, Terraform, Nginx, Redis, Ruby, Rails, Ansible, Puppet, ElasticSearch, PostgreSQL, and AWS.
• Grow and mentor engineering teams.
• An ability to drive to goals and milestones while valuing and maintaining strong attention to detail.
• Excellent judgement, analytical thinking, and problem-solving skills.
• Self-motivated individual that possesses excellent time management and organisational skills.
• Experience with Docker containerisation and clustering such as AWS ECS.
• Experience with infrastructure-as-code technologies such as Terraform or CloudFormation.
• Experience with CI/CD best practices and tools such as CircleCI, Github Actions, or Jenkins.
• Experience maintaining and deploying automated and reliable cloud infrastructure preferably on AWS.
• A drive towards automating repetitive tasks.
• Proficiency in scripting languages such as Bash, Go, Python, Ruby, Node, etc.
• Strong and clear communication and documentation skills.
• A constant will to learn and grow, and to share knowledge with others.
• Excellent judgment, analytical thinking, and problem-solving skills.

Our Benefits:

Yes our benefits are great but we hope you want to work at Right-Hand because you believe in our mission to make humans more defensible against cyber threats.

• Competitive Salary
• Paid annual and medical leaves
• Flexibility in how and where you work
• Generous parental leave programs
• and more...

Diversity and Inclusion are more than just words for us. Our commitment to inclusion across gender, race, ethnicity, sexual orientation, educational background, religion, ability, socioeconomic background, immigration statuses, and experiences drives us forward every day. We foster an open, tolerant, and constructive work environment with a team consisting of diverse views and backgrounds.

Right-Hand is an equal opportunity employer. All aspects of employment including the decision to hire and promote will be based on merit, competence, performance, and business needs. We encourage all interested applicants to apply.