Key Responsibilities

• Perform regular health checks on monthly basis on all critical applications deployed on public cloud, private cloud and on-premise systems. Focused on uptime, stability and performance aspects.

• Working with in-house application operations team, vendors and hardware support team to deal with issues quickly and effectively. Need proactively identify all issues affecting system/application/database performance. Provide advice and guidance on improvements to maximize the availability of all critical business systems.

• Responsible for participating in system requirements, gathering initiatives, design reviews and raising issues/concerns with regard to functionality, performance, reliability etc.

• Regular coordination with development in a DevOps model to foster a continuous integration environment.

• Work directly with users of the cloud to support failures /performance issues/ connectivity issues etc.

• Build and support company’s growth into the public cloud services.

• Maintain processes, tools, and documentation in support related to operational environments

• Implementing and supporting cloud infrastructure.

• Work with Security Operations and other Information Security teams to manage security in public cloud infrastructure.

• Automating or assisting the automation of relevant systems or application to streamline the administration

• Keep updating the corresponding stakeholders on relevant areas and new technologies.

Key Requirements

• Minimum 5 years of experience in a similar capacity

• Should possess a Master’s degree in information technology or Computer Science from a recognized university

• A basic degree with Industry Certification and extensive experience in similar technologies and products is preferred

• Having experience in handling a similar scope in a critical and dynamic work environment would be advantageous