Great opportunity to join a growing Team!

We are seeking a dedicated individual with a background in Revenue Cycle Management (RCM) or a similar industry to join Falckon Health.

Operations Associate-Collections performs a variety of tasks associated with the collections process and ensure optimal performance of the practice by implementing the transformation revenue cycle management service and solution.

KEY RESPONSIBILITIES

• Demonstrates exceptional service and integrity related to customer accounts through accurate, timely, relevant, and quality work efforts of all Accounts Receivable or assigned tasks.
• Follows up with insurance and patients in the US to collect outstanding balances while providing exceptional customer service focused on building enduring business relationships.
• Responsible for telephone and/or written correspondence through mail and fax with insurance companies for claims follow-up.
• Leverages revenue cycle management expertise to provide input on training content, knowledge transfer programs, policies, and procedures to improve the entire process's efficiency and effectiveness.
• Adheres to all internal Corporate Compliance guidelines, OIG, government healthcare regulations, regulatory policies and procedures, and privacy and security standards following government agencies, including HIPAA requirements.
• Treats Protected Health Information (PHI) with the strictest confidentiality following HIPAA standards.

What do we offer?

• Attractive Remuneration
• Performance-based salary increments and Annual Bonus
• Meal and Night Shift Allowance
• Opportunity to directly work with US clientele
• Open culture and friendly working environment
• Focused internal and external training programs to enhance the skills of individuals