Advanced and Proficient user of MS Word and Excel suite for formatting/branding and data analysis.

 Undertaking all areas of student record data entry, administration and compliance checking in a timely

manner.

 Be responsible for the filing of existing and new students for both electronic records on Student

Management System (SMS).

 Provide administration support to managers as required.

 Maintenance of Quality Management System (Novacore) including all policies, procedures, documents,

training material.

 Coordination of Moodle/Google Classroom (Learning Management System) for Training team and

directed by Operations Head - Admin.

 Maintenance of Course Progress and Attendance, Intervention process reports independently and with

timely direction from Administration Team.

 Maintenance of enrolment process in liaison with Administration team for Domestic enrolments

including Training Benchmarks.

 Providing accurate, timely and concise information to students based on the requests related to training

matters mainly Intervention, Course Progress and Course Attendance

 Accurate record keeping and maintaining student records and files electronically

 Demonstrate excellent customer service skills (in person, on telephone and written), along with ability to

liaise with other external stakeholders as required.

 Follow all Matic policies and procedures and Professional development.