The Front Desk Executive will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out experience. This role involves managing reservations, answering inquiries, and coordinating with other departments. The ideal candidate will have strong communication skills, a friendly and professional demeanor, and the ability to multitask effectively.
Responsibilities:
Greet and welcome guests, ensuring a warm and friendly reception.
Check-in and check-out guests, handling reservations and payments.
Provide information and assistance to guests, answering inquiries and resolving issues.
Qualifications:
Previous experience as a Front Desk Executive or in a customer service role.
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.