The IT Tech Support will be responsible for providing technical support and troubleshooting assistance to end-users, ensuring the smooth operation of computer systems, software, and peripherals. This role involves diagnosing and resolving hardware and software issues, installing and configuring software, and maintaining IT infrastructure. The ideal candidate will have strong technical skills, problem-solving abilities, and excellent customer service skills.

Responsibilities:

• Provide technical support and assistance to end-users via phone, email, or in person.

• Diagnose and resolve hardware and

software issues.

• Install, configure, and maintain computer systems, software, and peripherals.

Qualifications:

• Previous experience in IT support or a similar role.

• Strong technical knowledge of computer systems, software, and peripherals.

• Excellent problem-solving and troubleshooting skills.