We are seeking a dynamic and skilled individual to join our team as a Client Relations and Social Media Specialist. In this role, you will be responsible for managing client relationships and handling our company's social media presence. You will play a crucial role in ensuring client satisfaction, driving engagement on social media platforms, and supporting the overall success of our digital marketing efforts.

Key Responsibilities:

• Act as the primary point of contact for clients, maintaining positive relationships, addressing inquiries, and resolving any issues or concerns.
• Coordinate and attend photoshoots, ensuring client requirements are met and providing on-site support to ensure smooth execution.
• Develop and implement social media strategies aligned with clients' objectives, creating engaging content, and scheduling posts across various platforms.
• Monitor social media accounts, engage with followers, respond to comments, and manage online communities to drive engagement and build brand awareness.
• Analyze social media performance using metrics and insights, providing regular reports to clients and making data-driven recommendations for optimization.
• Collaborate with internal teams, including creative and account management, to deliver integrated solutions that meet client needs and objectives.
• Stay updated on industry trends, social media algorithms, and best practices to ensure the highest level of expertise in client relations and social media management.

Requirements:

• Excellent communication skills, both verbal and written, with the ability to effectively engage with clients and online audiences.
• Strong customer service skills and the ability to build and maintain positive client relationships.
• Proficiency in using various social media platforms and understanding of social media trends, features, and best practices.
• Basic skills in content creation, including writing compelling copy and curating visually appealing content.
• Solid organizational and time management abilities to handle multiple tasks, prioritize responsibilities, and meet deadlines.
• Basic analytical skills to monitor social media performance and derive actionable insights.
• Flexibility and adaptability to accommodate changing client needs and evolving social media landscapes.
• Strong collaboration and problem-solving skills to work effectively with internal teams and address client concerns.

Join our team as a Client Relations and Social Media Specialist and contribute to our clients' success by managing relationships and driving engagement on social media platforms.

Apply today to be part of a dynamic and innovative digital marketing agency!