Pre-Sales Group Head

Full-timeSouth Jakarta, South Jakarta City, Jakarta, Indonesia


  • Customer Project :
    • Accompany account / inside sales after the "connected lead" stage
    • Assess and confirm the customer needs, requirements and KPIs.
    • Consider the best use case solution for the project with DSO division and Delivery Ops division
    • Develop technical demonstration and proposal with PCS with DSO division and DeliveryOps division
    • Execute POC if requested from the customer
    • Handling technical questions or objections from the customer
  • Solution Development :
    • Research the target industry needs (or hassles) ,competitor solutions and market CX solution trends with marketing team
    • Design and develop new use case solutions that has enough value and competitive advantage
    • Look for the best technical partnership to maximize our solution value in CX
    • Standardize the video demonstration to be ready to re-use anytime with marketing team
  • Knowledge Acquisition & Transfer :
    • Acquire the product knowledge and existing project performance from DSO and Delivery Ops division
    • Share the market solution trends to the account / inside sales


  • Bachelor’s degree in a relevant field
  • Experience working in a pre-sales or technical consulting role and experienced in Managerial level at least 3 years
  • Strong communication and presentation skills
  • Ability to understand and translate complex technical concepts to non-technical stakeholders
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team
  • Flexibility and adaptability in a fast-paced environment

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