Position Overview:

We are seeking a qualified and experienced service provider to fulfil the role of Website Maintenance and Office Hardware Maintenance. This individual or company will be responsible for ensuring our website's optimal performance and functionality and maintaining the reliability and efficiency of our office hardware equipment.

Responsibilities:

Website Maintenance:

1. Regularly update website content, including text, images, multimedia elements, and downloadable files, as per provided instructions.
2. Monitor website performance metrics such as loading speed, page responsiveness, and user engagement, and implement optimizations to enhance user experience.
3. Conduct regular backups of website data to ensure data integrity and security, and implement disaster recovery protocols.
4. Perform security audits and vulnerability assessments to identify and mitigate potential risks, including malware, phishing attacks, and data breaches.
5. Install and configure security plugins, SSL certificates, firewalls, and other security measures to protect the website from cyber threats.
6. Troubleshoot and resolve technical issues or errors reported by website users, including broken links, error messages, and accessibility issues.

Office Hardware Maintenance:

1. Perform routine inspections and preventive maintenance on office hardware equipment, including desktop computers, laptops, printers, scanners, photocopiers, projectors, networking devices, and peripherals.
2. Diagnose and repair hardware issues or malfunctions, including faulty components, connectivity problems, and performance degradation, to minimize downtime and disruption to workflow.
3. Install, configure, and update operating systems, device drivers, firmware, and software applications to ensure compatibility, security, and optimal performance of office hardware devices.
4. Conduct hardware upgrades, replacements, and migrations as needed to accommodate changing business requirements, technological advancements, and hardware lifecycle management.

Qualifications:

a. Proven experience in website maintenance, including content management, web development, troubleshooting, and security.

b. Strong technical skills in hardware maintenance, including diagnosing, repairing, and upgrading computer hardware components and peripherals.

c. Proficiency in web development languages and platforms, such as HTML, CSS, JavaScript, PHP, and CMS (e.g., WordPress, Joomla, Drupal).

d. Familiarity with web hosting environments, server administration, DNS management, and SSL/TLS certificates.

e. Experience with web analytics tools, SEO techniques, and digital marketing strategies to optimize website performance and visibility.

f. Detail-oriented approach to work, with a focus on accuracy, quality, and documentation.

g. Strong problem-solving skills, with the ability to analyze complex issues, prioritize tasks, and implement effective solutions.

h. Relevant certifications or training in web development, hardware maintenance, cybersecurity, or related fields are a plus.

Benefits:

i. Competitive compensation package based on qualifications, experience, and performance.

ii. Comprehensive benefits package, including health insurance, retirement plans, paid time off, and professional development opportunities.

iii. Potential for career growth and advancement within the organization through ongoing training, skill development, and leadership opportunities.

Application Process:

Interested candidates or companies are invited to submit their resumes or company profiles and a cover letter outlining their relevant experience, qualifications, and achievements in website maintenance and office hardware maintenance as one PDF document. Shortlisted candidates will be contacted for further evaluation and interviews.