Job Description:We are looking for a proactive and client-focused individual to serve as our Client Servicing Manager. In this role, you will be responsible for managing a portfolio of clients, understanding their needs, and ensuring their satisfaction with our products or services. The ideal candidate will have a passion for building relationships, excellent communication skills, and a strong understanding of client management principles.

Responsibilities:

• Serve as the main point of contact for assigned clients, building and maintaining strong relationships
• Understand clients' goals, challenges, and preferences to effectively tailor solutions and services to meet their needs
• Actively listen to client feedback, address concerns, and proactively identify opportunities to add value
• Collaborate with internal teams to ensure timely and successful delivery of products or services
• Communicate regularly with clients to provide updates, gather feedback, and offer support
• Monitor client satisfaction and loyalty metrics, taking proactive steps to address any issues or challenges