Key Responsibilities

• Answer and direct phone calls in a polite and friendly manner.
• Provide information and assistance to callers.
• Maintain a professional and positive demeanor at all times.
• Assist with administrative tasks as needed.

Key Requirements

• Fluent in both Sinhala and English (additional language skills are a plus).
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends.
• Pleasant personality and a customer-focused attitude.
• Basic computer skills.