Account Manager (Rewards)

Recruicity
Full-timeJakarta, Indonesia

Responsibilities:

  • Find new clients and build relationships with clients based on trust and respect.
  • Communicating with clients to understand their needs and explain product value.
  • Collaborating with internal departments to facilitate client needs fulfillment.
  • Collecting and analyzing data to learn more about consumer behavior.
  • Keeping accurate records pertaining to inventory and account notes.
  • Maintaining updated knowledge of company products and services.
  • Resolving complaints and preventing additional issues by improving processes.
  • Identifying industry trends.
  • Acting as a client advocate with a focus on improving the buyer experience.

Qualifications:

  • Bachelor’s degree in sales, communications, or related field.
  • Experience in Loyalty/CRM/Rewards industry
  • Exceptional verbal and written communication skills.
  • Adaptability and strong problem-solving skills.
  • Ability to build rapport and collaborate with others within the company and externally.
  • Understanding of consumer behaviors and industry trends.
  • Extensive, accurate product knowledge.

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