Responsibilities:
- Find new clients and build relationships with clients based on trust and respect.
- Communicating with clients to understand their needs and explain product value.
- Collaborating with internal departments to facilitate client needs fulfillment.
- Collecting and analyzing data to learn more about consumer behavior.
- Keeping accurate records pertaining to inventory and account notes.
- Maintaining updated knowledge of company products and services.
- Resolving complaints and preventing additional issues by improving processes.
- Identifying industry trends.
- Acting as a client advocate with a focus on improving the buyer experience.
Qualifications:
- Bachelor’s degree in sales, communications, or related field.
- Experience in Loyalty/CRM/Rewards industry
- Exceptional verbal and written communication skills.
- Adaptability and strong problem-solving skills.
- Ability to build rapport and collaborate with others within the company and externally.
- Understanding of consumer behaviors and industry trends.
- Extensive, accurate product knowledge.