Key Responsibilities:

• Act as a guide for all customers to reach the relevant department/location.
• Answer all incoming calls and redirect them or keep messages as and when needed.
• Receive letters, and packages and send them to the appropriate destination as and when needed.
• Coordinate administrative tasks related to various meetings including board meetings, investor forums, meetings with external parties etc.
• Manage the administration team with overall accountability for the administrative activities of the premises including cleaning arrangements, meal arrangements, maintaining inventory of consumables etc.
• Ensuring that all customer-related tasks are handled accurately and on time to improve guests’ experience.
• Anticipate customer needs and build rapport with customers.

Key Requirements:

• Minimum 3 - 4 years of relevant work experience.
• Education - Diploma / professional qualification in Hospitality Management or an equivalent qualification.
• Must have strong verbal and written communication skills.
• Proficient computer skills, including Microsoft Office
• Ability to focus, prioritize, and manage time.
• Excellent Problem-solving skills.
• Exceptional attention to detail.