IT Business Analyst (Onsite in Malaysia)

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Full-timeMalaysiaMYR 8,000 - 10,000/month

The Company

We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem.

Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe.

We are dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

The Role

You will be part of a team of a global and cross-functional team of Product Owners, Software Engineers, and Quality Assurance Engineers. In this highly challenging and motivating environment, you will be responsible for translating business requirements into IT implementations of core technical components of our Cloud platform as well as supporting in operating the components, covering both web application and backend services in a cloud-based environment. You will be part of Product Development Scrum team to professionalize our Cloud as the platform in accelerating software delivery and innovation.

We are the one team that manages key interfaces of our Cloud platform such as Identity Management and API Management in Global IT . You will be responsible for a platform that supports hundred-thousands of active users, and multi-million API requests per day.

Job Duties

  • Understand and support the technical implementation of our Cloud Core products such as Identity Management, API Management platform and other core services
  • Work as part of the Product Development team in Agile methodology
  • Translate business requirements into detailed implementation and acceptance criteria for developers to work upon, provide support in understanding the requirement and design, and later verify the delivery of the team to match the requirement
  • Operate our Cloud Core components including configuration and support in release processes
  • Support other Product development teams from both IT and business in understanding how to use our Cloud Core products such as providing consultation and optimizing their usage
  • Continuously explore and drive improvements focusing within the team and platform
  • Stay up to date on trends in technology in general, focusing on API as a Product, Agile, and Cloud Computing topics.

Skills & Requirements

  • Bachelor’s degree in Computer Science, Information Systems Management or in similar fields – Master/PhD is a bonus (CGPA 3.0 or similar grading is a must)
  • 3+ years professional experience as a Business Analyst, Software Engineer, Identity Engineer, API Engineer or similar role. Hands-on experience on development and operations (e.g. CICD pipeline or SQL) will be a plus
  • Strong conceptual understanding of API service architecture (REST/SOAP), OpenAPI, Microservice Architecture, and general API-based and Web-based technologies.
  • Team player with hands-on mentality and experience in working within agile teams, and comfortable with continuous delivery environment
  • Excellent analytical capabilities, ability to communicate with both technical and business stakeholders, highly committed, self-driven, and customer oriented. Passionate about cloud-based technologies.

Benefits

  • Competitive salary and benefits package
  • Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
  • Opportunity to work with cutting-edge technologies
  • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
  • Annual health check-ups
  • Insurance coverage : group term life , personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

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