WHO WE ARE

EuroKitchens Trading & Contracting (Pvt) Ltd (EKTC) is a dynamic company with a vision to set up state-of-the-art facilities for hotels, restaurants, and commercial establishments across Asia. We are passionate about improving operations and enhancing customer experience through innovative solutions. Our team consists of highly skilled professionals committed to delivering high-quality products and services that meet the unique needs of our clients.

KEY ACCOUNTS MANAGER

Job Profile

• Manage and grow key accounts by executing strategies that drive revenue growth.
• Build and maintain strong client relationships, serving as the primary contact. Collaborate with project, technical, and operations teams for seamless service delivery.
• Maintain strong relationships with key stakeholders to ensure customer satisfaction.
• Track and manage account performance, ensuring high service completion rates and client satisfaction.
• Monitor service completion rates and proactively address issues
• Oversee cash flow related to key account activities and follow up on payments

Requirement

• Bachelor’s degree in Business Administration, Marketing, Management, or a related field.
• Minimum 8-10 years of experience in Key Account Management, sales, or business development.
• Knowledge of the F&B industry and kitchen equipment design is a distinct advantage.
• A proven track record of achieving sales targets, managing key account portfolios, and driving business growth.
• Familiarity with inventory management, logistics, production processes, and risk assessments.
• Proficiency in MS Office, CRM tools, and relevant software. Strong stakeholder management and negotiation skills.
• Excellent presentation, public speaking, and communication skills. Fluency in multiple languages is a plus.
• Valid Driver’s License

KEY ACCOUNTS EXECUTIVE

Job Profile

• Assist the KAM in managing and nurturing key client relationships to ensure high customer satisfaction and retention.
• Identify upselling and cross-selling opportunities to drive revenue growth within key accounts.
• Track service completion rates and proactively address any client concerns to maintain satisfaction.
• Collaborate with internal teams to ensure smooth service delivery and high customer satisfaction.
• Track and manage account activities using CRM tools, ensuring accurate reporting and timely follow-up.
• Manage cash flow and follow up on outstanding payments for key accounts.

Requirement

• Bachelor's degree in Business Administration, Marketing, Management, or a related field.
• 2-4 years of experience in sales or key account management, preferably in business development.
• Proven track record in achieving sales targets and managing client expectations.
• Proficiency in Microsoft Office, ERP systems, and CRM software.
• Strong communication, and negotiation skills.
• Proficiency in data analysis, forecasting, and budgeting.
• Knowledge of the F&B industry, including kitchen equipment and design.
• Fluency in multiple languages is a plus.
• Willingness to travel domestically.
• Valid Driver’s License