Key Accounts Executive

Promo lanka Holdings
Full-timeColombo 03, Colombo, Sri Lanka

WHO WE ARE

EuroKitchens Trading & Contracting (Pvt) Ltd (EKTC) is a dynamic company with a vision to set up state-of-the-art facilities for hotels, restaurants, and commercial establishments across Asia. We are passionate about improving operations and enhancing customer experience through innovative solutions. Our team consists of highly skilled professionals committed to delivering high-quality products and services that meet the unique needs of our clients.

KEY ACCOUNTS EXECUTIVE

Job Profile

  • Assist the KAM in managing and nurturing key client relationships to ensure high customer satisfaction and retention.
  • Identify upselling and cross-selling opportunities to drive revenue growth within key accounts.
  • Track service completion rates and proactively address any client concerns to maintain satisfaction.
  • Collaborate with internal teams to ensure smooth service delivery and high customer satisfaction.
  • Track and manage account activities using CRM tools, ensuring accurate reporting and timely follow-up.
  • Manage cash flow and follow up on outstanding payments for key accounts.

Requirement

  • Bachelor's degree in Business Administration, Marketing, Management, or a related field.
  • 2-4 years of experience in sales or key account management, preferably in business development.
  • Proven track record in achieving sales targets and managing client expectations.
  • Proficiency in Microsoft Office, ERP systems, and CRM software.
  • Strong communication, and negotiation skills.
  • Proficiency in data analysis, forecasting, and budgeting.
  • Knowledge of the F&B industry, including kitchen equipment and design.
  • Fluency in multiple languages is a plus.
  • Willingness to travel domestically.
  • Valid Driver’s License

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