We are seeking a highly motivated Account Manager to join our dynamic team. As an Account Manager, you will serve as the primary contact for our business partners, helping them succeed on our platform. You will focus on building strong relationships, optimizing partner performance, and driving mutual growth within our fast-paced and innovative environment.

Key Responsibilities:

• Client Relationship Management: Establish and maintain strong, long-term relationships with business partners, ensuring satisfaction and engagement.
• Performance Monitoring: Analyze partner performance metrics and provide actionable recommendations to enhance their success on the platform.
• Onboarding and Training: Assist new partners in the onboarding process, ensuring a seamless integration into the ecosystem.
• Growth Opportunities: Identify and propose opportunities for upselling and expanding partnerships to maximize mutual benefits.
• Problem Resolution: Act as the point of contact for partner concerns, resolving issues promptly and effectively.
• Collaboration: Work closely with internal teams, including sales, marketing, and product, to deliver exceptional support and outcomes for partners.
• Reporting: Prepare and deliver regular updates and insights to partners, helping them understand performance trends and opportunities.
• Market Research: Stay updated on industry trends and competitor activities to offer strategic advice to partners.

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in account management, client success, or a similar customer-facing role.
• Strong interpersonal and communication skills, with the ability to build and maintain relationships.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Highly organized, detail-oriented, and capable of managing multiple accounts and priorities.
• Proficiency in CRM tools and Microsoft Office Suite.
• A proactive and results-driven approach, with a passion for achieving and exceeding goals.