Job Role:

• Perform in-house computer equipment repairs, including troubleshooting hardware issues.
• Install, configure, and update software applications as required.
• Conduct routine system checks and preventive maintenance to ensure optimal performance.
• Provide technical support to end-users, including troubleshooting IT-related issues.
• Support the deployment and configuration of IT equipment for new users.
• Visit customer locations for onsite technical assistance and system maintenance.
• Document and report technical issues, resolutions, and preventive measures.
• Participate in IT-related projects and provide support as needed.
• Collaborate with the IT team to improve operational efficiency.

Skills & Qualifications:

• Currently pursuing a degree, diploma, or HND in Information Technology or a related field from a recognized institution.
• Successfully completed GCE O/L and A/L examinations.
• Basic knowledge of computer hardware, software, and network troubleshooting.
• Hands-on experience with Microsoft products (Servers, Windows, O365).
• Willingness to work extended hours based on operational needs.
• Ability to travel island-wide for branch visits as required.
• Strong communication skills, with fluency in a native or regional language being essential.
• Excellent analytical and problem-solving abilities.
• A proactive team player with a keen willingness to learn and adapt.