Company Overview :
SkyRoute Travel Services Inc. is a well-established Canadian wholesale travel consolidator, now expanding operations to Sri Lanka. With over 30 years of expertise, we work exclusively with travel agents, agencies, and suppliers, providing seamless travel solutions.
SkyRoute offers a comprehensive range of services, including technology-driven solutions, corporate travel, group travel, and customized services. Our expansion into Sri Lanka reflects our commitment to delivering excellence and innovation in the travel industry.
Job Description ā Inbound Tour Manager
š Location: Sri Lanka
š¼ Employment Type: Full-Time
š Department: Inbound & Tour Operations
Key Responsibilities:
- Oversee destination management and develop tour packages for inbound travelers.
- Lead and manage the tour operations team, ensuring seamless execution of travel itineraries.
- Build and maintain relationships with hotels, transport providers, and local attractions.
- Monitor supplier contracts, pricing, and negotiations to ensure competitive travel packages.
- Ensure high-quality customer service by addressing and resolving travel-related issues.
- Handle budgeting and financial planning for tour operations.
- Stay updated on tourism trends, market demand, and competitor activities.
- Work closely with sales and marketing teams to promote travel packages.
Key Requirements:
āļø 5+ years of experience in destination management and inbound travel operations.
āļø Minimum 2 years of managerial experience in a tour operations role.
āļø Strong leadership, negotiation, and supplier coordination skills.
āļø Experience in handling corporate, group, and individual tour packages.
āļø Proficiency in reservation systems and budget management.
āļø Excellent problem-solving and decision-making skills.
āļø Fluent in English & Sinhala (Tamil is an added advantage).