Job Description – DELL Server Engineer

The Operational Residency Engineer may perform the following over the duration of the engagement:

Administration:

Monitors, reviews, and manages Dell EMC PowerEdge servers.

• Manages user requests.

• Manages and reviews log files.

• Generates regular operational reports.

Problem Management:

Isolates and troubleshoots incidents.

• Performs service incident coordination.

• Opens service requests on behalf of the Customer.

• Participates in root cause analysis review.

Change Management:

• Performs firmware/driver management assistance and collaboration.

• Implements change management requests.

Continual Service Improvement:

Recommends procedure changes that result in operational optimization.

Technical skills:

Minimum 8 years of relevant working experience

Windows, Vmware, server hardware setup, DELL IDRAC

Working experience on storage and backup systems

Redhat Linux skills will be a plus.

Min. Diploma in IT.

Singaporeans and PRs preferred

Working location: No fixed location. Roaming to different customer sites(when customer facing serious issues)

Contract : 1 year renewable