Key Responsibilities:

• Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
• Ensure that the outlet is visually appealing, merchandise is displayed effectively, and the store maintains brand standards.
• Oversee inventory control, stock replenishment, and assist in stock-taking activities.
• Foster a customer-centric environment by providing excellent customer service and resolving any customer issues or complaints.
• Monitor sales performance and implement strategies to drive revenue growth and meet or exceed sales goals.
• Train and develop staff to enhance their product knowledge and customer service skills.
• Maintain store cleanliness, organization, and adherence to company policies and procedures.

Qualifications:

• Proven experience in a similar role with exposure to international fashion brands.
• A diploma or equivalent qualification in marketing or a related field.
• Demonstrated leadership skills with the ability to motivate and lead a team.
• Excellent organizational abilities to manage store operations efficiently.
• Exceptional verbal and written communication skills.
• A passion for delivering outstanding customer service.