Position: Customer Service Executive Location: Colpity (On-site) Company: iCan Lanka Pvt Ltd

Are you a highly motivated individual with excellent communication skills? Do you have a passion for providing outstanding customer service? Join our team at iCan Lanka Pvt Ltd!

Responsibilities:

• Handle customer inquiries via phone, email, and chat professionally.
• Resolve customer issues efficiently and provide appropriate solutions.
• Maintain accurate records of interactions and transactions.
• Collaborate with internal teams to improve customer experience.
• Assist in order processing and follow-ups.

Requirements:

✅ Previous experience in customer service is an advantage. ✅ Strong verbal and written communication skills. ✅ Ability to multitask and work in a fast-paced environment. ✅ Fluency in Sinhala/English/Tamil is an Advantage.