E-commerce Key Account Manager - Chinese Speaker (#316)

MatchaTalent
Full-timeJakarta, Indonesia

About the Company:

Our client is a leading banking and digital finance platform in Southeast Asia that operates in 4 major countries: Indonesia, Philippines, Vietnam and Malaysia. Targeting an emerging market with an underserved but creditworthy and fast-growing consumer group. Our client currently provides users with digital banking, consumer credit, digital investment and insurance brokerage services, fulfilling financial needs for a wide range of customers.

Role Overview:

We are looking for a results-oriented Business Development professional to drive key account acquisition, merchant onboarding, and market expansion in Indonesia’s e-commerce sector. The role involves lead generation, merchant incubation, competitor analysis, and partner retention through strategic collaboration and process optimization.

Key Responsibilities:

  • Generate and acquire leads by targeting key account brand or merchant based on comprehensive market intelligence.
  • Responsible for incubating newly joined merchants to ensure their GMV meets the expected targets.
  • Conduct local competitive research, have a strong understanding of the Indonesian market and competitors' strategies, and provide valuable insights to help companies expand the market rapidly.
  • Responsible for retaining existing merchant accounts or brands through networking.
  • Responsible for ensuring a smooth onboarding journey by improving, standardizing, and optimizing processes in collaboration with relevant teams.

Requirements:

  • Bachelor's degree in Management, Business, Marketing, Finance, or any related field.
  • Minimum 2 years of working experience as a Business Development, Key Account Manager, Account Manager, Brand Acquisition, or in any other relevant role within the E-commerce industry.
  • Fluent in Mandarin is a must, both verbally and written.
  • Demonstrated success in exceeding sales objectives using a solution-focused, action-biased, and creative approach.
  • Works well with cross-functional teams, maintaining a positive, team-player mindset.
  • Exceptional oral and written communication and presentation skills to manage and negotiate with various partners.
  • Strong data management ability or willingness to learn is a must.

Apply for this job

Resume/CV*

Click or drag file to this area to upload your Resume

Please make sure to upload a PDF

First Name*
Last Name*
Email*
Phone Number*