Swivel Group , headquartered in Australia is best known for building and implementing custom solutions for businesses to enable them to innovate, scale and compete at a global standard. We've been around since 2019, with a team growing beyond 160+ employees that help us challenge and innovate for our partners across the software, digital, and finance landscapes.
Our Brands : Swivel Tech, Swivel Finance, Swivel Talent, and Swivel Foundation
Role Description :We're launching a unique service to help homeowners turn their idle houses, villas, and apartments into profitable short-term rentals through platforms like Airbnb. Our mission is to help property owners unlock income potential while offering guests a curated, high-quality experience.
We're looking for a mature, enthusiastic, and hands-on individual—possibly a university student or someone seeking a career change—who’s passionate about travel, design, and people.
Responsibilities:
- Build warm, trustworthy relationships with homeowners and maintain close consultation throughout onboarding
- Travel between properties (primarily in the Western and Southern Provinces) to coordinate staging and inspections
- Support in property setup: staging, aesthetic upgrades, and functional checklists
- Prepare simple, engaging property guidebooks (places to eat, drink, visit nearby)
- Liaise with and coordinate third-party vendors for maintenance issues
- Be on-call for urgent issues and guest support when required
- Acquire new customers: identify and onboard new property owners
- Maintain a high level of service and communication for both hosts and guests
- Provide feedback on design, photography, and layout from a guest experience point of view
Qualifications:
- Outgoing and people-first personality
- Fluency in English & Sinhala (Tamil is a plus)
- Mature and dependable: able to work independently and solve problems on the go
- Strong customer service skills and professional communication
- A good eye for minimalist, modern design and cleanliness
- Some experience or interest in hospitality, real estate, interior design, or marketing
- Working knowledge of Canva or basic design tools for guidebooks
- Flexibility in work hours, including occasional weekends
- Valid driver’s license and willingness to travel between properties
- Experience in handling clients or coordinating teams/vendors is a bonus
Engagement
- Full -time, permanent
Work model
- Hybrid
What We Can Offer You:
- A dynamic and supportive working environment
- Full medical benefits
- Training & Development
- Flexible and hybrid working arrangements
- Attractive remuneration
Work Culture
Swivel promotes a culture of positivity, openness, growth, collaboration, and fairness within our work environment. Individual development matters to us. We put in a sincere effort to help our team grow on professional and personal levels.
Swivel Values
Trust: A confident relationship in our staff, that would adhere to transparency and honesty in our dealings
Innovation: Initiative, collaboration, challenging the industry and continuously evolving
Premium: Top talent, going above and beyond and treating your workplace as your own business
Respect: Everyone matters and so do their ideas
Team: Be supportive, welcoming, community, family-oriented and as strong as our weakest
Our Channels
Website - https://swiveltech.io
Instagram - https://www.instagram.com/swivel.group/
Facebook - https://www.facebook.com/swivelgroupau