Swivel Group
, headquartered in Australia is best known for building and implementing custom solutions for businesses to enable them to innovate, scale and compete at a global standard. We've been around since 2019, with a team growing beyond 160+ employees that help us challenge and innovate for our partners across the software, digital, and finance landscapes.
Our Brands
: Swivel Tech, Swivel Finance, Swivel Talent, and Swivel Foundation
About the Role:
We are seeking a dependable, detail-oriented individual to manage essential on-ground operations for a growing portfolio of short-term rental properties listed on Airbnb and similar platforms. This role is perfect for someone with strong logistical sense, hospitality instincts, and the ability to handle a variety of tasks independently.
Key Responsibilities:
- Perform regular checks and ensure all properties are guest-ready before and after bookings
- Conduct inventory audits of property items (furniture, appliances, amenities, valuables)
- Schedule and supervise the cleaning team turnover between guest stays
- Restock toiletries, consumables, and other guest essentials based on property standards
- Maintain a database of local handymen, plumbers, electricians, and vendors for emergency repairs or maintenance
- Act as the first point of contact for urgent on-site issues — ensuring rapid resolution
- Support homeowner relations and guest experience by ensuring physical spaces are clean, safe, and aligned with brand standards
- Work closely with the Customer Relations Manager and other team members to coordinate timing, supplies, and handover
Ideal Candidate Profile
- Fluency in Sinhala and English (Tamil is an advantage)
- Good knowledge of basic property maintenance (electrical/plumbing awareness is a plus)
- High level of ownership and reliability
- Strong communication and coordination skills
- Availability for 24/7 on-call response, especially in case of guest check-ins, check-outs, or emergencies
- Tech-savvy enough to manage digital checklists, inventory tools, or Google Sheets
- Prior experience in hospitality operations, housekeeping supervision, or logistics is a plus
- Must have a valid driver’s license and access to personal transport (or be willing to travel frequently)
Role Highlights:
- Hands-on, field-based operations work with real impact
- Opportunity to grow within a property/hospitality-tech startup
- Flexible hours, but results and responsiveness are key
- Competitive compensation with room for performance bonuses
This Role is Ideal For:
- Individuals from hospitality, cleaning ops, or facilities coordination
- Problem-solvers who enjoy managing physical spaces and logistics
- Someone seeking a dependable, stable job with daily variety and responsibility
Engagement
- Full -time, permanent
What We Can Offer You:
- A dynamic and supportive working environment
- Full medical benefits
- Training & Development
- Flexible and hybrid working arrangements
- Attractive remuneration
Work Culture
Swivel promotes a culture of positivity, openness, growth, collaboration, and fairness within our work environment. Individual development matters to us. We put in a sincere effort to help our team grow on professional and personal levels.
Swivel Values
Trust:
A confident relationship in our staff, that would adhere to transparency and honesty in our dealings
Innovation:
Initiative, collaboration, challenging the industry and continuously evolving
Premium:
Top talent, going above and beyond and treating your workplace as your own business
Respect:
Everyone matters and so do their ideas
Team:
Be supportive, welcoming, community, family-oriented and as strong as our weakest
Our Channels
Website - https://swiveltech.io
Instagram - https://www.instagram.com/swivel.group/
Facebook - https://www.facebook.com/swivelgroupau