Property Operations & Maintenance Coordinator (WR01)

Swivel Group
Full-timeSri Lanka

Swivel Group

, headquartered in Australia is best known for building and implementing custom solutions for businesses to enable them to innovate, scale and compete at a global standard. We've been around since 2019, with a team growing beyond 160+ employees that help us challenge and innovate for our partners across the software, digital, and finance landscapes.

Our Brands

: Swivel Tech, Swivel Finance, Swivel Talent, and Swivel Foundation

About the Role:

We are seeking a dependable, detail-oriented individual to manage essential on-ground operations for a growing portfolio of short-term rental properties listed on Airbnb and similar platforms. This role is perfect for someone with strong logistical sense, hospitality instincts, and the ability to handle a variety of tasks independently.

Key Responsibilities:

  • Perform regular checks and ensure all properties are guest-ready before and after bookings
  • Conduct inventory audits of property items (furniture, appliances, amenities, valuables)
  • Schedule and supervise the cleaning team turnover between guest stays
  • Restock toiletries, consumables, and other guest essentials based on property standards
  • Maintain a database of local handymen, plumbers, electricians, and vendors for emergency repairs or maintenance
  • Act as the first point of contact for urgent on-site issues — ensuring rapid resolution
  • Support homeowner relations and guest experience by ensuring physical spaces are clean, safe, and aligned with brand standards
  • Work closely with the Customer Relations Manager and other team members to coordinate timing, supplies, and handover

Ideal Candidate Profile

  • Fluency in Sinhala and English (Tamil is an advantage)
  • Good knowledge of basic property maintenance (electrical/plumbing awareness is a plus)
  • High level of ownership and reliability
  • Strong communication and coordination skills
  • Availability for 24/7 on-call response, especially in case of guest check-ins, check-outs, or emergencies
  • Tech-savvy enough to manage digital checklists, inventory tools, or Google Sheets
  • Prior experience in hospitality operations, housekeeping supervision, or logistics is a plus
  • Must have a valid driver’s license and access to personal transport (or be willing to travel frequently)

Role Highlights:

  • Hands-on, field-based operations work with real impact
  • Opportunity to grow within a property/hospitality-tech startup
  • Flexible hours, but results and responsiveness are key
  • Competitive compensation with room for performance bonuses

This Role is Ideal For:

  • Individuals from hospitality, cleaning ops, or facilities coordination
  • Problem-solvers who enjoy managing physical spaces and logistics
  • Someone seeking a dependable, stable job with daily variety and responsibility

Engagement

  • Full -time, permanent

What We Can Offer You:

  • A dynamic and supportive working environment
  • Full medical benefits
  • Training & Development
  • Flexible and hybrid working arrangements
  • Attractive remuneration

Work Culture

Swivel promotes a culture of positivity, openness, growth, collaboration, and fairness within our work environment. Individual development matters to us. We put in a sincere effort to help our team grow on professional and personal levels.

Swivel Values

Trust:

A confident relationship in our staff, that would adhere to transparency and honesty in our dealings

Innovation:

Initiative, collaboration, challenging the industry and continuously evolving

Premium:

Top talent, going above and beyond and treating your workplace as your own business

Respect:

Everyone matters and so do their ideas

Team:

Be supportive, welcoming, community, family-oriented and as strong as our weakest

Our Channels

Website - https://swiveltech.io

Instagram - https://www.instagram.com/swivel.group/

Facebook - https://www.facebook.com/swivelgroupau

LinkedIn - https://www.linkedin.com/company/swivelgroupau/

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