About the Company:

Our client is an innovative brand in the global atomization and vaping sector, part of GAP VAPE Technology Co., Ltd., based in Shenzhen. With operations in Jakarta for its Indonesia branch, they specialize in independently developing affordable, user-focused vape devices, emphasizing sleek design, advanced nano-coil technology, long-lasting batteries, and robustness.

It traces its roots back to 2013 when its parent company, Joiway Technology, was founded in Guangzhou, China, marking the start of its journey in consumer electronics and vaping devices. However, the JOIWAY brand itself was launched later—in early 2020—when the founder, re-registered her company as GAP VAPE Technology Co., Ltd. and introduced JOIWAY as its own R&D-driven vape brand.

As a fast-growing, tech-driven brand, JOIWAY offers a dynamic environment for professionals in R&D, product design, marketing, digital content, and operations. With recent Jakarta-based hires, they’re scaling key functions and looking for vision-aligned talent.

Role Overview:

The client is looking for a detail-oriented and licensed PPJK Staff (Ahli Kepabeanan) to manage end-to-end customs clearance processes for our import and export activities. In this role, you will be responsible for handling essential documentation, calculating duties and taxes, ensuring compliance with Indonesian customs regulations, and coordinating with various stakeholders including customs officers, shipping lines, and internal teams.

Your expertise in customs procedures, familiarity with systems like CEISA, and strong understanding of PIB, PEB, and HS Codes will be key to ensuring smooth and timely cargo movements. If you thrive in a fast-paced logistics environment and are committed to regulatory accuracy and operational efficiency, we’d love to have you on our team.

Key Responsibilities:

• Handle and process import/export customs documentation (e.g. PIB, PEB, HS Code)
• Ensure all customs procedures follow Indonesian regulations
• Calculate duties, taxes, and related fees accurately
• Coordinate with customs, shipping lines, and related authorities
• Monitor customs system responses (Notul, NPD, DNP), and report updates to the team
• Resolve issues related to shipment documentation
• Stay updated on customs policies and regulations
• Prepare regular reports on customs clearance activities
• Maintain positive relationships with customs officers and relevant parties

Candidate Requirements:

• Degree: at least Bachelor’s Degree in Logistics, Customs, Transportation Management or related fields.
• Years of Experience: at least 3 years of experience in PPJK or customs-related roles, with exposure to
• Logistics or Supply Chain function and operations.
• Language: English (conversational and written).
• Technical Knowledge: export import based on Indonesian regulation, licenses, and supporting documents, including import-export documents (PIB, PEB, Bill of Lading, etc.)
• Tools: Proficient in using customs software (such as CEISA).
• Professional Quality: Good communication skills and ability to work under pressure, detail-oriented with strong problem-solving abilities, and ability to work independently and in a team.