Database Executive

Who are we?

IDS Next is the leading provider of smart hotel software across Southeast Asia, the Indian Ocean, the Middle East, Africa, and Oceania, serving clients in 50 countries. Our team of 500 people making a difference to the hospitality industry across the globe is full of creativity, dedication, and fun!

Responsibilities:

▪ Database Preparation: Prepare databases based on assigned shipments, which includes verifying raw data, preparing Excel template sheets, importing, and performing manual entries.

▪ User Acceptance Testing (UAT): Conduct UAT of databases after deployment, covering basic operations testing, voucher printing, logo changes in vouchers, and modifying Crystal Vouchers.

▪ Documentation & Handover: Print related parameters, masters, vouchers, and reports, then hand them over to the Executive managing the project for verification.

▪ Training: Provide training to newly hired team Executives and to customers (online or offline).

▪ Issue Resolution & Escalation: Document cases and resolve them or escalate to development, following up for solutions to ensure on-time project delivery.

▪ Reporting & Planning: Maintain weekly activity logs for all work carried out and submit a bi-weekly plan for review.

▪ Product Installation: Perform product installations, including SQL Server Installation, Fortune Server Setup Installation, Fortune Client Installation, and restoration of databases, interface controllers, etc.

Requirements:

▪ 1-3 years of experience working with MS SQL.

▪ Proven experience as a mid-level Database Administrator.

▪ Proficient in uploading data from Excel to SQL

▪ Strong understanding and capability in managing Excel macros and spreadsheet administration.

▪ Work experience as an administrator with PMS, POS, Finance, Inventory systems, HR Payroll, Sales and Catering systems.

▪ Knowledge of hospitality department operations.

▪ Excellent knowledge of data backup, recovery, security, integrity, and SQL concepts.

▪ Proficient problem-solving capabilities and strong logical reasoning skills.

▪ Excellent written and verbal communication skills.

▪ Ability to organise and plan work independently.