Associate Functional Lead – ERP & Business System

Dilmah Ceylon Tea Company
Full-timePeliyagoda, Sri Lanka

Associate Functional Lead – ERP & Business System

We are looking for a proactive and detail-oriented Associate Functional Lead to drive ERP and business system enhancements. This role will bridge user requirements with technical teams to ensure seamless implementation and high-performance business systems.

KEY RESPONSIBILITIES

  • Conduct detailed requirement-gathering sessions with key stakeholders.
  • Prepare comprehensive project documentation, including Functional Requirement Documents (FRD).
  • Design and map process flowcharts to visualize workflows and system interactions.
  • Coordinate and manage development of wireframes through to final sign-off.
  • Oversee project progress from initiation to delivery, ensuring deadlines are met.
  • Manage User Acceptance Testing (UAT) and coordinate end-user training.
  • Provide analytical support to identify and resolve system-related issues.
  • Develop Oracle SQL queries (preferred but not mandatory).
  • Create and manage reports using tools like Fast Reports or Crystal Reports.
  • Engage effectively with internal and external stakeholders across departments.
  • Manage multiple tasks and switch priorities as business needs evolve.

CANDIDATE PROFILE

  • Degree in Information Technology, Business Systems, or a related field.
  • Minimum 3years experience in a similar role.
  • Experience with ERP systems (Axpert,SAP,Oracle preferred) and report generation tools (Fast reports, Crystel Reports preferred).
  • Strong analytical, coordination, and communication skills.
  • Ability to work independently and collaboratively in a dynamic environment.
  • Project management certification (e.g., PMP or equivalent) will be considered an added advantage.

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