About the Company Our client is a leading banking and digital finance platform in Southeast Asia that operates in 4 major countries: Indonesia, Philippines, Vietnam and Malaysia. Targeting an emerging market with an underserved but creditworthy and fast-growing consumer group. Our client currently provides users with digital banking, consumer credit, digital investment and insurance brokerage services, fulfilling financial needs for a wide range of customers.**

Job Role**

The client is looking for an English-speaker HR Manager with a strong background in the banking or multi-finance industry, and proven experience in handling key HR functions including Industrial Relations, Recruitment, Employer Branding, Organizational & Talent Development, Learning & Development, as well as Performance Management. The ideal candidate is currently serving as an HR Manager or HR Business Partner Manager, with deep knowledge of labor law, strong case and dispute handling capabilities, and a strategic mindset to support organizational growth.

Key Responsibilities

• Strategic HR Business Partnership
  • Act as a strategic HR to business unit leaders, aligning people strategies with business objectives, especially within the banking and multi-finance sectors.
  • Build strong partnerships with stakeholders to proactively support organizational goals and resolve HR-related business challenges.
  • Monitor and report key HR metrics to inform data-driven decision-making.
• Industrial Relations
  • Handling employee cases and disputes.
  • Ensuring full compliance with Indonesian labor law.
  • Act as the key advisor on labor-related risk mitigation and disciplinary procedures.
• Recruitment & Talent Acquisition
  • Oversee end-to-end recruitment process to attract high-quality candidates for various functions.
  • Collaborate with hiring managers on workforce planning and talent acquisition strategy.
  • Champion inclusive hiring practices, enhance selection processes, and ensure onboarding excellence.
• Employer Branding
  • Design and execute strategies to strengthen the employer brand across digital and offline channels.
  • Partner with marketing and internal stakeholders to position the company as an employer of choice in the tech and fintech space.
  • Leverage social media and career platforms to communicate company culture, values, and employee stories.
• Talent & Learning Development
  • Identify skill gaps and implement strategic talent development and learning programs aligned with future business needs.
  • Lead organizational development initiatives to promote team agility, leadership growth, and career development.
  • Foster a learning culture that supports innovation, collaboration, and continuous upskilling.
• Performance Management
  • Implement and manage the full performance management cycle (goal setting, coaching, feedback, calibration).
  • Guide managers and employees through performance improvement and development plans.
  • Ensure performance outcomes are aligned with business priorities and employee growth.
• Employee Engagement & Workplace Culture
  • Address employee relations issues and serve as a trusted advisor on workplace matters.
  • Develop initiatives that enhance employee engagement, motivation, and team cohesion.

Candidate Requirements

• Degree: At least Bachelor’s Degree in Human Resources, Industrial Relations, Psychology or related majors.
• Years of Experience: At least 5 years of experience in strategic HR, including 2 years of being manager, with current position as HR/HRBP, within the banking or multifinance industry.
• Specialization: Industrial Relations, Recruitment, Talent Development, Performance Management, with exposure towards Learning Development, Organization Development, and Employer Branding.
• Technical Expertise: ⁠Deep knowledge about HR practices and labor law, know how to handle cases and disputes.
• Language: English (fluent in spoken and written on a business level).****