Company Profile

Freedom Business Services (Pvt) Ltd is a fully owned subsidiary of Freedom Finance Australia that provides outsourced services. The Sales & Operations Support will provide services to one of our clients at Olinqua Pty Ltd, a dynamic and innovative Healthcare technology company committed to leveraging cutting-edge technology to drive business success.

Job Overview

As part of Olinqua’s commitment to delivering world-class technology and services, the Sales & Operations Support will assist both business development and operations. This role suits a recent Bachelor of IT graduate with strong English communication skills, seeking to grow in a tech-driven, sales and customer-focused environment. They will work closely with the Head of Operations, internal teams and external stakeholders to coordinate and prepare sales quotes for hardware and software, assist with service proposals, and maintain accurate CRM records, while ensuring clear and professional communication with customers and partners to support engagement and proposal conversion.

Responsibilities

Customer & Partner Engagement

• Communicate professionally and clearly with customers, partners, and internal teams regarding quotes, proposals, and follow-ups.
• Assist in preparing and delivering hardware and software quotes tailored to customer needs.
• Follow up with customers after quotes are sent to assess proposal status and encourage deal progression.

Sales & Proposal Support

• Collaborate with Sales and Delivery teams to create high-quality proposals for professional services.
• Coordinate internally with subject matter experts to ensure solution accuracy and alignment with customer requirements.
• Assist with documentation, preparation, and timely delivery of proposals and responses to customer queries.

CRM & Operational Excellence

• Maintain and update the Customer Relationship Management (CRM) system with accurate data on leads, opportunities, communications, and deal progress.
• Track proposal outcomes, support forecasting efforts, and maintain documentation consistency across sales support processes.

Qualifications & Experience

Essential:

• Bachelor's degree in Information Technology or equivalent.
• Excellent written and verbal English communication skills.
• Strong interpersonal skills and a proactive, professional attitude.
• High level of attention to detail and organisational skills.
• Demonstrated ability to work effectively in a team environment.

Desirable:

• Exposure to CRM tools (e.g., Salesforce).
• Previous internship or customer-facing experience.
• Interest in ICT solutions, sales operations, or service delivery.

Skills & Attributes

Customer First

• Provide personalized, responsive, and high-quality service to internal and external stakeholders.
• Communicate effectively, actively listen, and ensure clarity in all interactions.

Teamwork

• Foster collaborative and respectful working relationships.
• Share knowledge and support cross-functional coordination.

Be Authentic & Big Impact

• Show initiative, self-awareness, and confidence in your work.
• Understand the broader business context and contribute ideas for continuous improvement.

Be Excellent & Enthusiastic

• Demonstrate drive, energy, and a commitment to delivering high standards.
• Be open to feedback and committed to learning and growth.

Why Join Olinqua?

As a fast-evolving company delivering innovative healthcare and critical communications solutions, Olinqua offers the opportunity to:

• Learn from industry leaders in sales and operations.
• Build a strong foundation for a career in ICT business support.
• Contribute to impactful projects with real-world outcomes.
• Grow in a values-driven, collaborative team culture.

Additional Information

• Flexible Working Arrangements.
• This is a full-time position.
• Competitive salary and benefits package.
• Collaborative and energetic team culture