Assistant Manager/Manager Operations

Ceylon Business Appliances (Pvt) Ltd
Full-timeColombo, Sri Lanka

JOB RESPONSIBILITIES

  • Develop and implement automation tools to streamline workflows and reduce manual intervention
  • Address complex technical issues escalated from first-level support, ensuring minimal downtime
  • Investigate production issues and customer complaints to identify underlying causes and implement corrective actions
  • Work closely with cross-functional teams, including engineering, product, and customer support, to resolve issues and improve processes
  • Monitor system performance and suggest enhancements to improve efficiency and reliability

JOB REQUIREMENTS

  • A degree in Engineering, Computer Science, or related field
  • 3+ years of experience in operations or a related technical role
  • Strong problem-solving and critical thinking skills
  • Familiarity with automation technologies
  • Excellent communication and interpersonal abilities

Apply for this job

Resume/CV*

Click or drag file to this area to upload your Resume

Please make sure to upload a PDF

First Name*
Last Name*
Email*
Phone Number*
The hiring team may use this number to contact you about this job.

By clicking 'Submit Application', you agree to receive job application updates from Ceylon Business Appliances (Pvt) Ltd via text and/or WhatsApp. Message frequency may vary. Reply STOP to unsubscribe at any time. Message & data rates may apply.