Educational Qualifications

• Diploma or certification in Export/Import Management, Shipping, or Logistics is an added advantage.

Professional Skills

• Knowledge of export-import regulations & customs clearance
• Familiarity with shipping documents (Invoice, Packing List, Bill of Lading, COO, Phytosanitary Certificate, etc.).
• Good understanding of Incoterms, HS Codes, and trade compliance.
• Proficiency in MS Office (Excel, Word, Outlook) and ERP software.

Soft Skills

· Co-ordinate with shipping lines, freight forwarders, customs brokers, and internal teams (logistics, operations) to ensure smooth and timely processing of shipments.

• Attention to detail and ability to handle documentation accurately.
• Time management and ability to coordinate with multiple stakeholders (suppliers, freight forwarders, customs, buyers).

· Maintaining accurate and organized recordsof all export transactions and documentation.

· Providing clear and accurate informationto management and other parties.

Experience

• Entry-level roles may require 3 years in logistics, shipping, or export documentation.

Key Responsibilities

• Document Preparation:

Creating and reviewing essential export documents such as commercial invoices, packing lists, bills of lading, and letters of credit.

• Coordination:

Liaising with shipping lines, freight forwarders, customs brokers, and internal teams (logistics, operations) to ensure smooth and timely processing of shipments.

• Record Keeping:

Maintaining accurate and organized records of all export transactions and documentation.

• Issue Resolution:

Addressing and resolving any issues, claims, or complaints related to export documentation and shipments.

• Communication:

Providing clear and accurate information to customers, management, and other stakeholders.