About the Role

The Poster is responsible for accurately posting payments, adjustments, and denials to patient accounts in a timely manner. This role is critical for maintaining clean financial records and ensuring that all revenue is properly captured within the RCM cycle.

Key Responsibilities

• Post insurance and patient payments, adjustments, and denials accurately into the billing system.
• Balance posted amounts against deposit reports, EOBs (Explanation of Benefits), and EFT remittances.
• Identify and flag discrepancies or missing information to the Team Lead or Supervisor.
• Maintain daily productivity and accuracy targets as per department standards.
• Reconcile batches and ensure all payments are posted within the assigned turnaround time (TAT).
• Communicate with billing and AR teams regarding unclear payments, missing remittances, or underpayments.
• Participate in month-end closing processes and reports when required.
• Maintain confidentiality and data accuracy in line with HIPAA compliance.

Requirements

• Minimum 1–2 years of experience in Payment Posting within the RCM domain.
• Strong understanding of EOBs, ERA, patient payments, and insurance posting workflows.
• Working knowledge of RCM systems such as AdvancedMD, ECW, or equivalent software.
• Attention to detail with excellent numerical accuracy.
• Ability to work independently and meet tight deadlines.
• Good communication and teamwork skills.