Client Care Executives (Colombo, Sri Lanka)
Manpower Sri Lanka
Contract
Colombo, Sri LankaLKR 100,000 - 100,000/monthOne of our prestigious clients, a leading healthcare provider in Singapore offering advanced medical care across various specialties, is expanding its presence in Sri Lanka to help patients access world-class healthcare services. They are currently seeking passionate and experienced Client Care Executives to join their Colombo team immediately.
SALARY: LKR 100,000
KEY RESPONSIBILITIES:
- Visit doctors and maintain strong professional relationships.
- Identify patient needs and develop effective strategies to meet them.
- Support patients throughout their healthcare journey, ensuring smooth coordination.
- Develop and execute marketing strategies to promote hospital services.
- Organize targeted seminars, promotional events, and awareness campaigns.
- Act as the primary point of contact for all patient-related inquiries from Sri Lanka.
- Coordinate with hospital teams in Singapore to ensure seamless communication and care.
- Build sustainable patient relationships and referral channels within Sri Lanka.
REQUIREMENTS:
- Bachelor’s degree in Business, Marketing, Healthcare Management, or a related field.
- Minimum 2–3 years of experience in a private hospital in Sri Lanka.
- Prior experience in customer care or doctor onboarding in a private healthcare setting is preferred.
- Familiarity with pharmaceuticals and medical devices is an advantage.
- Strong network of contacts and referral relationships in the healthcare industry.
- Experience in organizing marketing events and promotional activities.
- Proven ability to work independently and handle multiple responsibilities.
- Passionate, results-driven, and proactive in achieving goals.
- Excellent communication skills in English, Sinhala, and Tamil.
- Experience in digital marketing and managing social media platforms will be an added advantage.
BENEFITS:
- Competitive salary package.
- Opportunity to represent a reputed international healthcare group.
TERMS & CONDITIONS:
- Working Hours: 9:00 AM – 5:00 PM (Monday to Friday).
- Office-based full-time position.
MANPOWER LANKA SOLUTIONS (PVT) LTD. 12A, Ridgeway Place, Bambalapitiya, Colombo 04.