Client Care Executives (Colombo, Sri Lanka)

Manpower Sri Lanka
ContractColombo, Sri LankaLKR 100,000 - 100,000/month

One of our prestigious clients, a leading healthcare provider in Singapore offering advanced medical care across various specialties, is expanding its presence in Sri Lanka to help patients access world-class healthcare services. They are currently seeking passionate and experienced Client Care Executives to join their Colombo team immediately.

SALARY: LKR 100,000

KEY RESPONSIBILITIES:

  • Visit doctors and maintain strong professional relationships.
  • Identify patient needs and develop effective strategies to meet them.
  • Support patients throughout their healthcare journey, ensuring smooth coordination.
  • Develop and execute marketing strategies to promote hospital services.
  • Organize targeted seminars, promotional events, and awareness campaigns.
  • Act as the primary point of contact for all patient-related inquiries from Sri Lanka.
  • Coordinate with hospital teams in Singapore to ensure seamless communication and care.
  • Build sustainable patient relationships and referral channels within Sri Lanka.

REQUIREMENTS:

  • Bachelor’s degree in Business, Marketing, Healthcare Management, or a related field.
  • Minimum 2–3 years of experience in a private hospital in Sri Lanka.
  • Prior experience in customer care or doctor onboarding in a private healthcare setting is preferred.
  • Familiarity with pharmaceuticals and medical devices is an advantage.
  • Strong network of contacts and referral relationships in the healthcare industry.
  • Experience in organizing marketing events and promotional activities.
  • Proven ability to work independently and handle multiple responsibilities.
  • Passionate, results-driven, and proactive in achieving goals.
  • Excellent communication skills in English, Sinhala, and Tamil.
  • Experience in digital marketing and managing social media platforms will be an added advantage.

BENEFITS:

  • Competitive salary package.
  • Opportunity to represent a reputed international healthcare group.

TERMS & CONDITIONS:

  • Working Hours: 9:00 AM – 5:00 PM (Monday to Friday).
  • Office-based full-time position.

MANPOWER LANKA SOLUTIONS (PVT) LTD. 12A, Ridgeway Place, Bambalapitiya, Colombo 04.

Apply for this job

Resume/CV*

Click or drag file to this area to upload your Resume

Please make sure to upload a PDF

First Name*
Last Name*
Email*
Phone Number*
The hiring team may use this number to contact you about this job.

By clicking 'Submit Application', you agree to receive job application updates from Manpower Sri Lanka via text and/or WhatsApp. Message frequency may vary. Reply STOP to unsubscribe at any time. Message & data rates may apply.