Client Overview:

Our client is a leading IT consulting and system integration company established in 1996. Headquartered in East Jakarta, it serves as a strategic technology partner for enterprises in automotive, manufacturing, logistics, finance, and other key industries, helping clients accelerate digital transformation through innovative and efficient IT solutions.

The company provides a comprehensive suite of services, including IT architecture design, infrastructure management, enterprise mobile development, data analytics, business process management, CRM, and supply chain management systems. The company also delivers end-to-end digital solutions, from consulting, system implementation, and managed services to application development and data-driven insights—tailored to optimize clients’ operational performance and business growth.

Job Role:

The Product Owner – IT Services Solutions will serve as the key liaison between business stakeholders and the technical development team, ensuring that all product initiatives align with strategic objectives and user requirements. This role involves managing product backlogs, defining priorities, communicating roadmaps, and ensuring timely delivery of enhancements and new features within BSI’s IT solutions portfolio.

Key Responsibilities:

• Engage with business stakeholders to identify goals, challenges, and desired improvements in existing or new IT products and services.
• Define, prioritize, and manage the product backlog based on business value and user needs.
• Translate business requirements into clear, actionable user stories for the development team.
• Communicate product roadmaps and functional specifications to development and project teams.
• Monitor product performance metrics, analyze issues, and recommend data-driven improvements.
• Prepare periodic product reports, dashboards, and performance analyses for management review.
• Ensure product quality, usability, and compliance with organizational and client standards.
• Act as a subject-matter expert in IT services, digital transformation solutions, and enterprise platforms.

Candidate Requirements:

• Educational Qualification: At least Bachelor’s Degree in Technology, Engineering, Business, or related field from a reputable institution.
• Experience:
• Minimum 5 years of experience as a Product Owner or relevant roles in IT Consulting Services companies.
• Strong background in business process improvement and enterprise IT solutions.
• Familiarity with IT consulting, system integration, and digital transformation services.
• Language Proficiency: Business-level English, and able to understand technical terms.
• Technical Skills:
  • Strong understanding of Agile/Scrum methodologies and product lifecycle management.
  • Excellent problem-solving, communication, and stakeholder management skills.
  • Proficient in analyzing product metrics and deriving insights for improvement.
• Professional Qualities:
  • Strategic thinker with high attention to detail.
  • Proactive, organized, and capable of managing multiple priorities.
  • Strong collaboration and interpersonal abilities across departments.