The Job

• Ensure all courses are conducted in faculties according to standard quality guidelines.
• Conduct yearly quality audits with nominees and representatives as per stipulated standards.
• Prepare all required documentation ensuring ISO 9001:2015 standards.
• Conduct periodic internal audits of the institute and branches.
• Manage quality audit reviews of all external partners.
• Ensure academic quality procedures are maintained as per standards.
• Formulate procedures for measuring quality and identifying non-compliances.
• Managing activities according to UGC/ministry/university requirements and implementing the CQA strategic plan.
• Provide QA and compliance advice for branches.
• Prepare Annual Report for ministry requirements.
• Develop, review, and revise by-laws and standard operational procedures necessary for governance and management of the CQA.
• Obtain necessary approvals from top management.
• Train branch staff on academic administration activities.
• Perform any other duty assigned by Management from time to time, based on business exigencies, development, or challenges.

The Person

• Holds a PhD in Education, Quality Management, or a relevant academic discipline.
• Minimum 2 years of Academic/Administrative experience in State or Non-State Higher Education.
• Knowledge of methodologies for quality assurance and maintenance of minimum standards.
• Significant knowledge and skills in data analysis and statistical techniques.
• Strong leadership, organizational, and communication skills.
• Strategic thinking and decision-making.
• Excellent communication and presentation skills.
• Ability to build collaborative networks.
• Strong analytical and problem-solving ability.
• Experience in research, data analysis, and report writing.
• Commitment to integrity, transparency, and continuous quality improvement.