Job Summary

We are seeking a Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will analyze data, identify workflow inefficiencies, and collaborate with stakeholders to develop strategic recommendations that support process improvements and business goals.

Key Responsibilities

• Gather and document business requirements from stakeholders.
• Conduct data analysis to derive actionable insights.
• Identify inefficiencies within workflows and propose optimized solutions.
• Create clear and detailed documentation of requirements, workflows, and expected outcomes.
• Act as a liaison between business stakeholders and technical teams.
• Translate business needs into functional specifications or user stories.
• Collaborate with QA teams to validate solutions and ensure alignment with requirements.
• Monitor implemented solutions and recommend enhancements as needed.
• Prepare technical documentation and develop workflow diagrams for solution design.

Qualifications

• Bachelor’s degree in Business, IT, or a related field.
• 3+ years of experience in business analysis.
• Strong analytical and problem-solving skills.
• Excellent written and spoken English.
• Excellent documentation skills, including preparation of technical documents and workflow guides.
• Ability to work effectively in a collaborative team environment.

Technical Skills

• Proficiency in SQL and Excel for data analysis.
• Experience in business process modeling.
• Familiarity with UML and ability to interpret technical models.
• Hands-on experience with Figma/AI tools for workflow diagrams, UI mock-ups, and workflow animation.
• Understanding of Agile methodologies.
• Experience using project management tools such as JIRA or Trello.