Position: Functional Project Manager + PMO - Retail Banking, Pune/ Bengaluru/Hyderabad

Department: Consulting | Role: Full-time | Experience: 7 to 12 Years | Number of Positions: 3 | Location: Pune/ Bengaluru/Hyderabad

Skillset:

Functional Project Manager, Digital Transformation, Customer Onboarding, Project Governance, Project Risk Management, PMO, Project Coordination, Excellent English communication skills

Job Description:

Locations- Pune/ Bengaluru/ Hyderabad

The Project Management Officer (PMO) supports and governs large-scale retail banking transformation initiatives, acting as a key business consulting partner to ensure disciplined project execution across Asset Management, Digital Transformation, and Customer Onboarding programs. The role serves as a critical coordination point between Business Analysts (BA), Project Managers (PM), technology teams, and global stakeholders, ensuring robust project governance, risk management, and regulatory alignment.

Key Responsibilities:

Project Governance & PMO Leadership:

• Define, implement, and enforce project governance frameworks, methodologies, and controls aligned with global banking standards

• Ensure compliance with internal policies, regulatory requirements, and audit standards

• Prepare materials for Steering Committees, Executive Sponsors, and Governance Boards

• Drive stage-gate reviews, approvals, and project health assessments

PMO & Project Delivery Support:

• Provide PMO leadership across multiple retail banking transformation programs

• Support Project Managers in managing scope, schedule, cost, quality, and resources

• Act as a central coordinator between Business Analysts, Project Managers, IT, Operations, Risk, and Compliance teams

• Track milestones, dependencies, and deliverables across global workstreams

Project Risk & Issue Management:

• Lead project risk management activities including identification, assessment, mitigation, and escalation

• Maintain RAID logs and ensure timely resolution of issues

• Proactively identify delivery risks related to regulatory compliance, data, technology, and operations

Digital Transformation Initiatives:

• Support digital banking, core banking modernization, workflow automation, and data initiatives

• Ensure alignment between business requirements, solution design, and delivery timelines

• Support Agile, Waterfall, and Hybrid delivery models across global teams

Asset Management & Customer Onboarding:

• Provide PMO oversight for Asset Management initiatives, including system upgrades, operational transformation, and reporting enhancements

• Support Customer Onboarding and KYC transformation projects, ensuring regulatory adherence and improved customer experience

• Coordinate cross-functional teams to deliver onboarding process optimization and digital enablement

Stakeholder & Global Engagement:

• Manage communication across global, regional, and local stakeholders

• Prepare executive-level status reports, dashboards, and presentations

• Facilitate workshops, governance forums, and cross-border collaboration

Required Skills & Competencies:

Banking & Domain Expertise:

• Strong experience in Retail Banking with exposure to Global Banking environments

• Good understanding of Asset Management, Customer Onboarding, and regulatory frameworks

• Experience supporting large-scale digital transformation programs

Project & PMO Expertise:

• Advanced knowledge of project governance, PMO frameworks, and risk management

• Hands-on experience coordinating complex, multi-workstream projects

• Strong knowledge of Agile, Waterfall, and Hybrid methodologies

Tools & Reporting:

• Proficiency in PM tools such as MS Project, Jira, Confluence, Clarity, or similar

• Advanced skills in MS Excel, PowerPoint, and executive reporting

Soft Skills:

• Excellent stakeholder management and communication skills

• Strong analytical, organizational, and problem-solving abilities

• Ability to work effectively across cultures and global time zones

Qualifications:

• Bachelor’s degree in Business, Finance, Management, IT, or a related discipline

• 7+ years of experience in PMO / PM Officer / Project Coordination roles within Retail or Global Banking

• Professional certifications such as PMP, PRINCE2, Agile (CSM/SAFe), or PMO certifications preferred

Preferred Experience:

• Experience working in global transformation programs for Tier-1 banks

• Exposure to regulatory-driven change, audits, and governance committees

• Prior consulting experience with Big 4 or management consulting firms

Additional Information:

Mode of work: 5-days/week, WFO/ Hybrid as per the business needs

Interview mode:

Virtual Interviews -

2 round with internal team 1 final round with the client

Required Qualification: Graduate

With a Top Consulting Firm