The Person

• Provide first-level IT support to students and staff.
• Maintain and support computer laboratories and equipment.
• Assist with basic network setup, monitoring, and troubleshooting.
• Perform routine system checks and preventive maintenance.
• Maintain IT and lab asset inventory and basic documentation.
• Coordinate with the IT team and vendors when required.

The Job

• Diploma in Hardware / Networking or equivalent qualification.
• Basic knowledge of LAN/WAN, TCP/IP, DNS, and networking concepts.
• Experience or exposure to IT support or computer lab environments.
• Ability to troubleshoot basic hardware, software, and network issues.
• Good communication skills with a proactive and team-oriented attitude.