Housekeeping Assistant/Manager

Job Purpose

The Housekeeping Assistant/Manager is responsible in managing housekeeping operations, ensuring cleanliness, hygiene, staff supervision, and cost control across guest rooms, public areas, and linnen. This role will be leading the team along with the Resident Manager's supervision.

Key Responsibilities

• Supervise daily housekeeping operations and staff performance
• Conduct inspections of rooms, public areas, and laundry operations
• Assist in staff rostering, training, and performance evaluations
• Monitor linen, amenities, and other Housekeeping related supplies inventory
• Handle guest complaints related to housekeeping
• Ensure compliance with hygiene, safety, and brand standards

Requirements

• Diploma or degree in Hospitality or Housekeeping Management
• Minimum 3–5 years of housekeeping experience, including supervisory level
• Strong leadership and organizational skills
• Knowledge of housekeeping SOPs and hygiene standards
• Good computer literacy
• Ability to work under preasure and deliver tasks on time