As a Sales & Marketing - Intern, you will support the sales operations by handling inbound student enquiries and assisting with lead qualification and appointment setting.

You will be the first real human interaction a student has with Prosper. Under guidance and coaching, you’ll learn how to ask the right questions, understand student intent, assess readiness, and book qualified appointments with counsellors.

This role is ideal for someone who wants hands-on exposure to real sales conversations and is willing to learn fast, take feedback seriously, and work with discipline.

What You Will Do

• Engage inbound student leads who have already expressed interest via calls and WhatsApp.
• Assist in qualification conversations by asking thoughtful questions about background, goals, and timelines.
• Collect and update key student information accurately in the CRM.
• Assess basic readiness and support booking appointments with the appropriate counsellor.
• Follow up with students to confirm appointments and reduce no-shows.
• Maintain clean and accurate CRM records, notes, and lead statuses.
• Support the team in meeting daily and weekly qualification and booking targets.

How We Work

• Full weekday availability is required.
• This is a fully on-site role in Colombo, allowing real-time coaching, call reviews, and close teamwork.
• You will receive structured guidance, feedback, and supervision as you grow into the role.

Who This Role Is For

You will do well here if you:

• Enjoy real conversations and listening carefully
• Are comfortable speaking with students on calls and WhatsApp
• Learn quickly and apply feedback without defensiveness
• Can follow processes and take responsibility for your tasks
• Care about doing the job properly, even when no one is watching

This internship is not suitable

if you are unwilling to learn fast, avoid feedback, or struggle with accountability.

Skills That Matter

• Clear spoken English and Sinhala
• Basic confidence in communication and questioning
• Attention to detail when updating CRM records
• Willingness to learn structured sales and qualification processes
• Comfort using digital tools such as email, MS Teams, and CRM systems (training provided)

Formal sales experience is not required. Attitude, discipline, and communication matter most at this level.

What You Get

• Internship allowance with performance-based incentives
• Hands-on exposure to real sales and student qualification conversations
• Training in lead qualification, structured communication, and follow-ups
• Ongoing coaching and feedback from experienced team members
• Clear pathway to part-time or full-time roles for consistent performers
• A professional, process-driven environment where learning is taken seriously