The Job

• Ensure all academic programs are delivered in line with approved quality standards and guidelines
• Conduct annual and periodic internal quality audits across the institute and branches
• Prepare and maintain documentation in compliance with ISO 9001:2015 standards
• Manage quality assurance processes for external partners and institutional operations
• Implement and monitor academic quality procedures, identifying gaps and improvements
• Ensure compliance with UGC, Ministry, and University requirements while supporting strategic QA plans
• Prepare annual reports and maintain proper records for regulatory bodies
• Develop, review, and update policies, by-laws, and standard operating procedures
• Provide guidance and training to branch staff on academic administration and quality assurance
• Support continuous improvement initiatives and perform additional duties assigned by management

The Person

• Holds a Master’s Degree (or higher) in Education, Quality Management, or a related field
• Minimum 2 years of experience in Academic or Administrative roles within Higher Education
• Strong knowledge of quality assurance frameworks and maintaining academic standards
• Excellent analytical, research, and data interpretation skills
• Strong leadership, organizational, and strategic thinking abilities
• Effective communication and presentation skills
• Ability to build collaborative relationships across teams and stakeholders
• Strong problem-solving skills with attention to detail
• Experience in report writing and documentation
• Demonstrates integrity, professionalism, and a commitment to continuous quality improvement