Operations Executive

Sync Agency
Full-timeNugegoda, Sri Lanka

The Role

This is not a support role. This is not a coordinator position.

As Operations Executive, you will be responsible for making sure the agency runs the way it should. Tasks completed on time. Teams aligned. Clients managed properly. Deliverables going out with clear thinking behind them.

You will sit between our creative team, account managers, and leadership. The connective tissue that keeps everything moving.

What You Will Own

  • Day to day task execution across all active client accounts
  • Team accountability and internal discipline
  • Making sure every deliverable goes out on time with a clear reason behind it
  • Communication between creatives, account managers, and leadership
  • Managing client expectations and handling scope head on
  • Running weekly reviews and building a culture of structured thinking

You Are

  • A people person who can work across all levels of a team
  • Structured and process oriented in how you think
  • Assertive. You do not fold under pressure and you do not people please
  • Calm when things get messy. And they will
  • Someone who wants to grow fast and is willing to do the work to get there

What Makes This Different

The growth timeline is not conventional. We are not talking about years before you move up. If you perform, the role grows with you. Within a few months you will be expected to operate independently and make real decisions.

This is a high responsibility role from early on. That is the trade. You come in, you learn fast, you take ownership, and the agency grows with you in it.

Why This Hire Matters

Right now our founders are too embedded in execution. This hire is how that changes. If we get it right, the agency scales. If we do not, we stay exactly where we are.

That is the weight of this role. And that is exactly what we are offering the right person.

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